Today I’m joined by Birdseye Security Solutions, an organization that is on a mission to help make the world a safer place!
Birdseye Security Solutions is one of the leading providers of remote monitoring and operations management solutions in North America, providing end-to-end hardware and AI-driven solutions that redefine security beyond traditional gatehouses. And, by empowering their professionally trained monitoring agents, they achieve 99.9% accuracy in mission-critical security, safety, and operational support, 24/7.
Today, Neil Fisher, Chief Revenue Officer at Birdseye Security Solutions, will be talking all about Birdseye and what they do, the rising issue of cargo theft, leveraging AI to shift from a reactive to a proactive approach to security, and why security solutions drive business-wide improvements far beyond simple theft prevention.
Guest bio:
Neil Fisher is a seasoned executive with nearly two decades of leadership in the transportation and logistics industry. Currently serving as Chief Revenue Officer at Birdseye Security Solutions, he leads strategic growth initiatives that provide remote video monitoring and operations management solutions tailored to the transportation and logistics sector across North America. Prior to joining Birdseye, Neil held pivotal roles such as Chief Revenue Officer at Drivewyze, Vice President of Sales at Spireon, and Executive Vice President at Positioning Universal. In these positions, he consistently drove revenue growth and forged strategic partnerships, leveraging his deep understanding of fleet management and telematics.
IN THIS EPISODE WE DISCUSS:
[02.28] An introduction to Neil, his background, and role at Birdseye Security Solutions.
[03.12] How a shifting approach to security led Mike Grabovica to establish Birdseye.
“There was this shift in security in general, from being reactive to having proactive solutions. And our founder identified early on that trucking and logistics companies have really specific needs when it comes to security.”
[03.57] The ongoing issue of yard security and cargo theft.
[04.47] An overview of Birdseye – who they are, what they do, and how they help their customers.
[05.11] The ideal client for Birdseye Security Solutions.
[05.50] The biggest factors influencing the rapid rise in cargo theft.
“There’s some economic uncertainty out there and, with that, comes all sorts of challenges… And criminals are getting smarter and bolder.”
[06.55] An overview of Birdseye’s security solutions and the benefits of implementing them.
“We can protect a yard, starting at the gate. Just like if you were going to protect your home, the most important part is your front door.”
[08.11] The two primary ‘traditional’ ways of tackling security, and their fundamental weaknesses.
[09.21] How Birdseye can help organizations analyze their infrastructures and determine the security solutions that are right for them.
[10.27] The importance of efficient gate management, and how it works with Birdseye.
“It’s important that you process trucks as quickly as possible, for efficiency but also for safety… We create a tunnel of cameras… so we can gather all that information quickly.”
[12.26] Birdseye’s hybrid people-plus-technology approach to security, and how they’re leveraging AI to tackle a range of issues, from preventing fire to reducing liability.
“In the old days, you would have a couple of agents looking at a handful of monitors. With AI, an agent doesn’t have to see every action… The AI alerts the live agent that something’s going on, and then the agent jumps into action… The whole point is to be proactive.”
[15.10] What implementation and onboarding looks like with Birdseye.
[16.04] How Birdseye’s solutions and approach helps organizations with driver safety and satisfaction, ultimately helping them to retain drivers.
“Drivers want to keep moving… A line-up at a facility typically counts against a drivers hours of service. So if we can move them more quickly and efficiently – which can be up to 50%, versus a live guard – drivers love it!”
[17.31] A case study detailing how Birdseye helped a transportation company avoid theft and operate more efficiently.
[19.43] From cargo theft to AI, the big conversations coming out of 2025 conference season.
RESOURCES AND LINKS MENTIONED:
Head over to Birdseye Security Solutions’ website now to find out more and discover how they could help you too. You can also connect with Birdseye and keep up to date with the latest over on LinkedIn, YouTube, Facebook, Instagram and X (Twitter), or you can connect with Neil on LinkedIn.
Check out our other podcasts HERE.
