Let’s Talk Supply Chain – Episode Title:
Leverage Real-Time Transportation Visibility, with Shippeo
Guest: Chris Mazza, SVP of International Growth at Shippeo

 Sponsored by: www.shippeo.com

 Episode Snapshot
Imagine knowing what’s happening across your entire supply chain—not just now, but before it happens. That’s not a dream. That’s Shippeo.
In this episode, Chris Mazza joins Sarah to share how Shippeo helps the world’s largest brands go from data chaos to predictive clarity. From real-time tracking to proactive problem-solving, they’re changing the way supply chains operate—forever.
Whether you’re in logistics, operations, or marketing, this conversation will give you the strategic edge you’ve been looking for. Why You Should Listen

• Discover what real visibility looks like in a world full of fragmented data
• Hear a transformation story that turned a supply chain pain point into a competitive advantage
• Find out how AI and predictive analytics are shifting teams from reactive to proactive
• Get Chris’s one piece of advice every supply chain leader needs in 2025 and beyond

 Memorable Moments & Quotes

“Prediction is the new prevention. It’s no longer good enough to react—you need to see ahead.” – Chris Mazza
“We’re not just providing data. We’re helping our customers make smarter, faster decisions that ripple across every department.” – Chris Mazza
“The companies we work with aren’t just tracking—they’re transforming.” – Chris Mazza

 Most Impactful Segments
[10:03] – The Customer Story You’ll Remember
Chris shares a real-world example of a global brand that dramatically improved efficiency and collaboration by implementing Shippeo—and saw measurable ROI.
[16:10] – Moving from Reactive to Proactive
How AI and predictive analytics are helping supply chain teams plan ahead, mitigate risk, and turn data into insight.
[24:44] – Advice for the Future
Chris’s must-hear advice for leaders navigating a world where resilience and sustainability are non-negotiable. Let’s Talk Call to Action

Want a supply chain that doesn’t just react—but predicts, performs, and wins?
 Visit Shippeo.com to see how real-time visibility can level up your strategy. Rate & Share
Love what you heard? Leave a review on your favorite podcast platform, share with your team, and tag us on LinkedIn. Don’t forget to follow for more episodes that decode the future of supply chain.

Check out our other podcasts HERE.

Today I’m joined by Reveel, an organization with over 16 years of parcel agreement management expertise, that has generated over $500 million in savings for their clients.

Reveel is the leading Parcel Shipping Intelligence Platform that enables companies to level the playing field with FedEx and UPS. Its unique technology enables shippers to break free of expensive parcel shipping consultants with an easy-to-use software app that brings transparency to the black box of carrier agreements.

Today, Michael Falls, Chief Customer Officer at Reveel, and Jennifer Mitchell, Senior Global Logistics Manager at GOAT Group, will be talking all about mitigating tariffs through data-driven optimization. We’re going to be exploring the current landscape of tariffs and the challenges they’re raising for shippers. We’ll be talking about how network design, SKU analysis, and carrier negotiation can save you money and optimize your business. And why, when tariffs are out of our control, intelligence is the best defence.

Guest bios:

Michael Falls, Chief Customer Officer at Reveel. Michael Falls is Chief Customer Officer at Reveel and leads advisory services, delivery of analytics, finance solutions, client support, and account management for Reveel’s customers. Michael is passionate about Reveel’s mission to level the playing field and create transparency for parcel shippers and enjoys helping companies create optimized supply chains by transforming data into actionable intelligence. Prior to joining Reveel, Michael spent ten years at enVista, a supply chain software and consulting firm, where he directed Client Success for enVista’s Global Freight Audit and Payment solution for customers totaling more than $10B in spend under management, including support for over 2,000 carriers across all modes of transportation in every global region. Michael is a regular contributor to supply chain media sources such as Parcel Media, Inbound Logistics, and SupplyChainBrain and is a regular speaker at supply chain conferences including Parcel Forum, Home Delivery World, and MODEX. He lives in Indianapolis, IN with his wife and two children.

Jennifer Mitchell, Senior Global Logistics Manager at GOAT Group. Jennifer is an innovative manager with over 20 years of supply chain and logistics experience. She has diverse backgrounds in trade, compliance, procurement, logistics, and management.

IN THIS EPISODE WE DISCUSS:

[02.22] An introduction to Michael, his background, and what excites him about supply chain.

“Work smarter, not harder – that’s what I’m passionate about. There’s great technology out there that shippers can leverage, but so many people are still working out of spreadsheets. That hasn’t changed as rapidly in our industry as it has in others.”

[03.49] An overview of Reveel, who they are, and what they do.

“Our CEO always says that modeling is the hill we’re going to die on. We have a lot of tools in our repertoire that are different to a lot of the other analytics tools on the market.”

[04.36] An introduction to Jennifer, her background, and her company GOAT Group.

[05.58] An overview of the current tariff landscape, and how businesses are approaching adaptability and cost impacts.

“We’re now in a period where shippers have a new normal, which is: we don’t know what the future will hold, but we know we’re going to have to adapt to change.”

“Now there’s a very public conversation around who absorbs the cost of tariffs. Tariffs are here to stay. The question is: are consumers going to pay for them, or are companies going to absorb the cost and use that as a competitive advantage?”

[07.55] How tariffs have impacted GOAT Group, and why increased tariffs for China are driving up apparel costs and forcing companies to rethink their manufacturing locations.

[09.07] From cost volatility to the impact of the unknown, the biggest negative impacts, driven by the current tariff landscape, for shippers.

“It’s ever-changing. The minute you make a decision to do something, it changes and you’re back to square one.”

[11.34] Network design and optimization, and why shippers need intelligence, agility, and a strategic command of their shipping network to manage current volatility.

[14.28] How network design and optimization can help companies to design more efficient distribution strategies, what those strategies might look like, and the positive impact they can have for shippers.

[15.16] How SKU profitability analysis can help businesses identify problem products and make more informed decisions on their portfolio.

“There’s much more that you can do with SKU level insights than just explore profitability.”

[17.13] Why contract negotiations have changed, and how Reveel can help to simulate ‘what-if’ scenarios and compare carrier performance so shippers can push for reductions or pivot.

“You can’t manage what you don’t measure. So we empower our customers to measure all the KPIs that are going to impact their transportation spend.”

“The duopoly is over!.. Carrier contract negotiation is becoming an ongoing activity.”

[20.07] The importance of flexibility and expanding carrier options to reduce dependency, lower cost, and improve customer experience.

“Flexibility is crucial… Customers expect more from delivery, they expect it faster, more personalized. The bigger carriers are very rigid in what they do and a lot of these emerging carriers have more flexibility, they’re more customizable to your company.”

[21.23] Why, when tariffs are out of our control, intelligence is the best defence, how companies can use intelligence to stay competitive, and why parcel spend management can be an organizations competitive advantage in an unpredictable global market.

“There’s so much noise. Carrier billing data has hundreds of elements, it’s not normalized… Having a shipping intelligence platform helps arm you with the most important insights at a glance.”

“A lot of shippers are just resigned to this belief that the carriers are going to do what the carriers are going to do, and we have to sit back and take it… But I would say that any shipper has between 5-30% of spend that’s available to be eliminated.”

[23.47] The ideal client for Reveel, and the types of clients they’re currently onboarding most.

[24.41] GOAT group’s experience with onboarding and implementation with Reveel.

[25.52] The biggest challenges GOAT Group were experiencing, why they chose to work with Reveel, and the benefits they see from their ongoing partnership.

[27.38] In a constantly evolving market, what shippers might expect over the next few months.

“The only thing we know for sure is that more change is coming!.. But the shippers that have the best data, the best data-driven insights, and the best technology are ultimately the ones that are going to come out ahead.”

RESOURCES AND LINKS MENTIONED:

Head over to Reveel’s website now to find out more and discover how they could help you too. You can also connect with Reveel and keep up to date with the latest over   on LinkedIn, Facebook or Twitter, or you can connect with Michael or Jennifer on LinkedIn.

If you enjoyed this episode and want to hear more from Reveel, check out 453: Driving Supply Chain Innovation with Reveel and Deposco or 357: Leverage the Power of Shipping Intelligence, with Reveel.

Check out our other podcasts HERE.

Today I’m joined by Manhattan Associates, a company that connects over 2 billion people to over 20 billion consumer choices.

Manhattan provide more than just supply chain solutions. Through advanced cloud-native technology, and a cutting-edge vision for supply chain unification, Manhattan’s team of experienced industry experts are dedicated to equipping their partners with the tools needed to navigate the supply chain commerce world effectively.

Today, Kristin Kay, Senior Design Lead at Manhattan Associates, will be talking all about Manhattan’s Active Transportation Management solution. We’ll be discussing why transportation is more complex than ever before, and your biggest TMS challenges. I’ll be asking Kristin about embracing customer-driven enhancements, and leveraging the power of automated testing. And we’ll be exploring why continuous innovation is key to creating systems fit for the future.

Guest bio:

Kristin Kay is a Design Lead at Manhattan Associates, specializing in the Transportation Lifecycle Management suite. In her time, Kristin has implemented multiple TMS projects for an array of Manhattan clients across many industries including grocery and retail. She has a degree in Mathematical Sciences with a focus in Operations Research and Management from Clemson University.

IN THIS EPISODE WE DISCUSS:

[04.20] An introduction to Kristin, and Manhattan Associates.

“We don’t view supply chain as a cost center – it can be a competitive advantage, if you start to remove some of the siloes between your solutions.”

[06.18] The biggest impacts on the transportation industry right now, and why the industry is more complex than ever before.

“It’s a whirlwind! We have a lot of different things coming into play. Macro economic shifts, sky high customer expectations, pressure to hit sustainability targets… Depending on the industry, the days of just managing your transportation are gone.”

[09.17] Why Transportation Management Systems often come with their own set of problems, and the biggest TMS challenges Manhattan see with their customers.

“Whatever challenge comes up, sometimes that challenge isn’t the biggest problem. The problem is how inflexible either your systems or operations are. If they’re inflexible, you don’t have options.”

“The burden of maintaining integrations between all of these systems takes a lot of time. We find that teams are spending more time managing their systems and TMS than managing their freight. And that can be a red flag wherever you have volatility.”

“As things change, your pendulum swings between ‘I really need to save money’ to ‘I really need to give service to customers’… But there is an answer between speed and cost, and we need to be able to react to that.”

[12.58] What connectivity and integration speed and ease looks like with Manhattan’s Active TMS, and the impact on key focus areas like visibility, collaboration and flexibility.

“Transportation is a team sport… And that connectivity is the heartbeat of agility.”

“If you’re going to do any software implementation, decide: ‘What are my key KPIs, how do I know what’s right, how do I build that confidence?’ So that when I turn that switch on, I’m getting those benefits – not just creating more questions.”

[16.57] Manual versus automated testing, how automated testing works with Manhattan, and the business benefits of continuous validation and accelerated deployments.

[19.37] How automated testing can help to reduce risk and allow businesses to make informed, data-driven decisions in a climate filled with risk and unexpected disruption.

[23.34] The importance of communication and transparency, the power of partnership, and how customer-driven enhancements make Manhattan’s Active Transportation Management unique.

“True innovation can’t happen in isolation, it happens through partnership.”

“It really comes down to the end user experience. If that’s bad, it doesn’t matter how good your integration is, or how great your reporting is, or how fast you can change. If people don’t like using the product, you’re going to have trouble.”

[27.29] Why scalability means more than just scaling up or down, and how continuous innovation helps businesses with future-proofing, allowing them to stay ahead of the game without having to constantly overhaul systems.

[32.24] What Manhattan’s synchronization of operations and end-to-end unification mean for teams and businesses.

[35.59] A case study exploring how Manhattan helped a grocery client shift their mindset, unify, embrace dynamic planning and unlock big benefits.

[40.08] What we can expect from Manhattan in the second half of 2025.

RESOURCES AND LINKS MENTIONED:

Head over to Manhattan Associate’s website now to find out more and discover how they could help you too. You can also connect with Manhattan and keep up to date with the latest over on LinkedIn, YouTube, Facebook and X (Twitter), or you can connect with Kristin on LinkedIn.

If you enjoyed the episode and want to hear more from Manhattan, check out:

• 439: Breaking Down Silos: Discover The Power of Unified Supply Chain Planning, with Manhattan Associates
• 432: Discover the Future of Forecasting, with Manhattan Associates
• 430: Unify Your Supply Chain Systems, with Manhattan Associates

Check out our other podcasts HERE.

Today I’m joined by a brand that is powering intelligent logistics with their industry-leading combination of technology, capacity, and partnership – Uber Freight.

Uber Freight delivers an end-to-end enterprise suite of logistics solutions to advance supply chains while maximizing savings, visibility and efficiency. With a proprietary AI-optimized network, dynamic capacity, and expert partnership, Uber Freight thrive in complexity, building new efficiencies at every stage of the journey to help businesses run as intelligently as possible.

Today, Megan Keith, Lead Product Manager, and Shawn Piper, Director of Product Design, both of Uber Freight, are going to be talking all about Uber Freight, its evolution and mission for the logistics space. We’ll be talking about the unique way Uber Freight is bridging tech and service; how it’s bringing product and design together to build powerful tools that are solving the most complex industry challenges; and why Uber Freight is investing heavily in AI and automation to lead the industry into the future.

Guest bios:

Megan Keith, Lead Product Manager. Megan Keith is a product management leader with deep expertise in logistics and supply chain innovation. Most recently, Megan is building the next-gen Transportation Management System, transforming how shippers and carriers operate. Prior to this, she led a team automating shipment execution to increase efficiency and adapt to evolving logistics demands. Previously, she held product roles at Meta and Intapp. Known for user-empathy, Megan delivers tech that simplifies complexity, empowers supply chain teams, and drives meaningful operational change.

Shawn Piper, Director of Product Design. Shawn Piper is a product design leader at the intersection of strategy, AI, and logistics innovation. Most recently, he led the redesign of Uber Freight’s Transportation Management System, driving business growth and automation. Prior to that, he led design for Uber Freight Shipping and the company’s internal platform for operations and automation. Previously, he held design leadership roles at HP and eBay. With deep expertise in enterprise UX and platform design, Shawn brings a systems-level approach to modernizing freight and transportation solutions.

IN THIS EPISODE WE DISCUSS:

[04.00] Introductions to Megan and Shawn, and their roles at Uber Freight.

“I was drawn to logistics because of its complexity and impact. It’s a space where smart, intuitive tools can really make a difference, and I love simplifying that complexity so transportation teams can move faster and make better decisions.”

[05.21] An overview of Uber Freight, the evolution that brought together deep industry expertise from Transplace with Uber’s tech DNA, and how that combination is driving the way they approach logistics today.

“That fusion means that we’re not just building smart tools or interesting technology, we’re building tools that work in the real world. Our approach is to really get that balance of being tech-forward but operationally-grounded, to make customers more agile, resilient and informed.”

“Uber Freight’s mission is really leading WITH logistics professionals, that’s the key word. We really go alongside our customers… The customer is the multiplier for the impact and results we can get.”

[07.35] The types of customers Uber Freight typically serve, and how those customers influence Uber Freight’s product strategy and service philosophy.

[08.49] How Uber Freight combine managed services with advanced technology, why that blend is so important in today’s complex logistics environment, and an example of how it helped solve a real operational pain point for a customer.

“Identifying opportunities and actualising or contextualising them are two different things… We’re able to take those opportunities and make sure those benefits are being realized, so technology and services are working together, in a loop of continuous improvement.”

[11.29] The importance of scalability and flexibility, so that customers of all sizes can leverage Uber Freight’s high-powered tools.

[13.44] How product and design work together to tackle complex challenges across the freight ecosystem, and the core principles Uber Freight rely on to guide platform development.

“When you have both in the room, you end up with more thoughtful, more elegant solutions.”

[15.44] How Uber Freight build tools that are powerful enough for complex operations, but intuitive enough for teams that may not have dedicated logistics tech staff.

[18.26] How customer feedback, from customers of all sizes, shapes the Uber Freight roadmap, and the importance of putting a focus on usability.

“Too much feedback is a great thing!”

[22.06] Why AI has always been part of the Uber Freight ethos, why they’re investing heavily in automation, and the ways they’re using these technologies to empower smarter, faster decisions.

[25.42] Uber Freight’s Insights AI, and how it helps smaller teams punch above their weight.

“It actually interprets the data, it doesn’t just visualize it. It’s able to identify patterns, flag risks and recommend actions, which shifts teams more to proactive management rather than reactive firefighting.”

[27.25] The future of freight technology, and how Uber Freight is leading the charge.

“It’s connecting these different islands of automation into more systemic automation; it’s a shift away from just efficiency, which has been the historical role of automation, to effectiveness.”

“It’s one thing for a system to identify a change but, in the real world, that change has to be implemented by people.”

[29.21] The key takeaway shippers and industry leaders should walk away with from today’s discussion.

RESOURCES AND LINKS MENTIONED:

Head over to Uber Freight’s website now to find out more and discover how they could help you too. You can also connect with Uber Freight and keep up to date with the latest over on LinkedIn, X (Twitter), Facebook, YouTube, or Instagram, or you can connect with Megan or Shawn on LinkedIn.

Check out our other podcasts HERE.

Today I’m joined by TGW Logistics, a company that combines cutting-edge technology, strong partnerships, and deep expertise to help businesses turn big ideas into reality.

TGW Logistics is a global leader in warehouse automation and warehouse logistics. With over 50 years of experience, they design, manufacture, implement and maintain trusted end-to-end solutions, which enable their customers to run their distribution network at the highest levels of productivity.

Today Dexter Weber, Business Development Manager at TGW Logistics, will be talking all about TGW Logistics and what they do; the landscape of warehouse logistics and the trends, challenges, and opportunities to look out for; building strategic partnerships that provide continuous value for customers; and why TGW are unveiling a brand new look for a brand new era.

Guest Bio:

Dexter Weber is a highly experienced Business Development Manager at TGW Logistics, a leading systems integrator of automated warehouse solutions. For nearly 10 years, he has worked in the innovative technologies sector. With a keen focus on the consumer goods, electronics, and industrial equipment industries, he understands current challenges companies are facing with their supply chain and their desire to find lasting solutions to unlock year-round success.

IN THIS EPISODE WE DISCUSS:

[05.31] TGW’s 50+ year journey from small fitters shop in Austria to global manufacturing leader.

“Part of our journey was becoming a foundation-owned company… We reinvest our profits into our solutions and capabilities, and to charity. We’re not chasing goals and pleasing shareholders – we’re focused on that long-term vision.”

[09.07] Where TGW are now, their vision for the future, and a why they’re unveiling a new brand for a new era.

[12.21] The ideal client for TGW Logistics.

“What we’re really looking for is someone that wants to build a true partnership. We need to be an extension of their team and share a vision to really accomplish the goals they want to achieve. Being collaborative makes sure we’re both successful.”

“Building relationships and trust is the foundation of any good, solid business project.”

[15.03] The landscape of warehouse logistics and, from service level agreements and inventory to skill shortages and temperature control, the biggest challenges in the industry right now.

[19.56] From improving fulfilment speeds to facilitating more frequent small shipments from stores, the biggest opportunities in warehouse logistics and ecommerce, and why automation is increasingly important in helping organizations pursue those opportunities.

“Automation, at its core, is all about process improvement. The goal is to eliminate multiple non-value-add manual touches, boosting speeds… You can take manual efforts, that may take hours or days, to pick orders – and move it up to minutes.”

[23.44] Robotics, conveyor, automatic storage and retrieval systems – the different types of automation TGW uses within their solutions.

[25.19] How TGW work with customers to understand their challenges and develop customized solutions, using their warehouse automation technologies, to help customers achieve smarter, more efficient intralogistics.

“We have experts in different areas, so we can understand the industries a lot better: what do their typical supply chain setups look like? What are some common challenges?… Then we look at each process in the warehouse, from receiving to outbound.”

[29.24] The warehouse management software that sits behind TGW’s products, and how that tech pulls everything together.

“The WMS is the backbone of your warehouse operations.

[31.18] How TGW support both equipment and software with their range of lifetime services, and how they build strategic bonds with customers to empower them to meet their short-term goals as well as plan and prepare for long-term success.

[35.28] A case study showing how TGW helped a key client tackle big issues to create a network of 650,000 storage locations, managing 125,000 SKUs, with the ability to handle more than 300,000 order lines per day during peak season, ultimately helping them to achieve the best cost per unit in their entire network.

[40.09] From mobile and palletizing robotics to robotic picking, the trends and technologies shaping the future of the warehouse logistics sector.

RESOURCES AND LINKS MENTIONED:

Head over to TGW Logistics’ website now to find out more and discover how they could help you too. You can also connect with TGW and keep up to date with the latest over on LinkedIn, Facebook, Instagram or YouTube, or you can connect with Dexter on LinkedIn.

If you enjoyed this episode and want to hear more about warehousing, listen to 412: Maximize Warehouse Efficiency and Profitability, with CargoWise or read The Warehouse of the Future.

Check out our other podcasts HERE.

Today I’m joined by Rygen Technologies, a supply chain software brand with a vision to provide user-forward, practically-delivered, and thoughtfully-engineered solutions.

Rygen designs and builds technology solutions to empower the logistics industry. Working with shippers, carriers, vendors and 3PLs, Rygen are able to eliminate their customers most painful tasks, like shipment tracking, contract management or invoice payments, allowing them to focus on the core parts of their business.

Today, Tony Winters, Chief Technology Officer at Rygen Technologies, joins me to talk all about Rygen and what they do; being inspired by customer challenges; innovating beyond SaaS to offer an integration platform as a service; and Tony’s hot takes from Manifest, the ultimate event in supply chain and logistics.

IN THIS EPISODE WE DISCUSS:

[04.33] An introduction to Tony, his career journey, and his role at Rygen Technologies.

“In college, you learn how to solve these algorithms and problems. And, in supply chain, you really get to implement them.”

[06.24] An overview of Rygen Technologies – who they are, what they do, and how they help their customers.

“We’re hoping to leave our mark on the industry, solve some problems – and have fun doing it!”

[08.14] From visibility to technology, the biggest challenges Rygen customers are facing right now.

[09.39] Why Rygen is inspired by customer challenges and their approach to technology and problem-solving.

“We crave what the industry wants. They’re asking for things, and we crave that knowledge!.. We take the feedback, learn from it, and make it better.”

[11.22] Rygen’s Corsair transportation management, and why it’s not your typical TMS.

[12.32] How Rygen is bringing an ‘integration platform as a service’ to their customers with their X1 technology.

“Integrate at the speed of AI.”

[13.40] How Rygen’s Blackbird Business Intelligence is solving big data challenges for customers.

“We have disparate systems, tech stacks for days, legacy systems, big monster enterprise systems, ERPs, WMS’s, TMS’s… Blackbird is an attempt to forget the bias and have an industry standard.”

[15.39] A case study exploring how Rygen helped a major customer to identify and understand their biggest operational problems and bring together their disparate systems with Corsair, improving processes, boosting visibility, and allowing them to manage their whole supply chain in one place.

[18.27] Tony’s hot takes from Manifest, and what Rygen is investing in for 2025 and beyond.

RESOURCES AND LINKS MENTIONED:

Head over to Rygen Technologies’ website now to find out more and discover how they could help you too. You can also connect with Rygen and keep up to date with the latest over LinkedIn, X (Twitter), YouTube, and Instagram, or you can connect with Tony on LinkedIn.

If you enjoyed this episode and want to hear more of our special episodes filmed live at Manifest, check out 453: Driving Supply Chain Innovation with Reveel and Deposco or 455: Discover Event-Driven Platform Technology, with BlackBerry Radar.

Check out our other podcasts HERE.

Today I’m joined by BlackBerry Radar, a solution – combining device hardware, secure communications network, and dynamic cloud platform – that was engineered for intelligence.

BlackBerry Radar is an intelligent, secure, and user-friendly asset tracking and monitoring solution, providing reliable industry-leading visibility into a range of fleet assets, including trailers, flatbeds, chassis and intermodal containers.

Today, Shannon Hamilton, Vice President at BlackBerry Radar, joins me to talk all about technology. We’ll be sharing the digital trends shaping 2025, and the challenges we’re up against when it comes to tech implementations. We’ll be exploring why tech is the perfect foundation for process optimization, and the benefit of combining technology implementation with physical assets. And, we’ll be putting the spotlight onto the amazing benefits of BlackBerry Radar’s scalable Asset Tracking Solution.

Guest bio:

Shannon Hamilton is a cross-functional executive who has been sought out for her demonstrated success in; sales leadership with high growth companies, driving results – the right way, building and developing dynamic teams, collaborative problem-solving and authentic leadership traits. Leveraging diverse industry experience in conjunction with highly beneficial functional experiences in sales, operations and marketing to accelerate organizations revenue objectives.

IN THIS EPISODE WE DISCUSS:

[04.24] An introduction to Shannon and BlackBerry Radar.

“We truly believe that doing more with our partners is a value-add for our customers.”

[05.50] From AI and blockchain to IoT, the big digital trends that are going to shape 2025.

“Some of the trends are really about: How are we using the information, how are we connecting with partners – and how are we making it smart.”

[07.23] The biggest challenges Shannon sees across the industry when it comes to technology.

“How do you buy technology that meets your needs today, but is also scalable as your business grows and evolves?”

[08.43] The business-level challenges standing in the way of successful tech implementations and digital transformations.

[11.00] Why technology is a foundation for process optimization, the importance of focusing on integrating the right tech into our businesses, and why it’s OK to try out multiple technologies.

“Piloting and testing tech is very important – there’s still a time and a place to try out some of the new things we’re seeing.”

[13.02] The benefits of combining technology implementation with physical assets, and how it can drive business improvement.

[16.04] BlackBerry’s Radar Asset Tracking Solution, how it works, and how it’s delivering more data for customers.

“We’re seeing more and more customers get excited about the data – but they want more.”

[18.57] How BlackBerry Radar pulls data together into one pane of glass, and the benefits for their customers.

“We want our data to be intelligent. The last thing we want our customers to do is sift through lots of data. So we easily surface all the critical events… we make life easy.”

[20.33] Why, in a climate of cost-cutting, disruption, and failing digital transformation projects, scalable technology solutions are key.

[22.32] A case study showing how BlackBerry Radar helped a customer improve turn times and move assets through their lanes faster, ultimately driving operational efficiency, reducing cost, and improving revenue.

[25.11] What 2025 has in store for BlackBerry Radar.

RESOURCES AND LINKS MENTIONED:

Head over to BlackBerry Radar’s website now to find out more and discover how they could help you too. You can also connect with BlackBerry Radar and keep up to date with the latest over on LinkedIn, or you can connect with Shannon on LinkedIn.

If you enjoyed this episode and want to hear more from BlackBerry Radar, check out 358: Harness The Power Of Asset Tracking Engineered for Intelligence, with BlackBerry Radar, 322: Innovative Asset Tracking Made Easy, with BlackBerry Radar or read Shannon Hamilton on Authenticity and Bringing Diversity to Transportation & Logistics.

Check out our other podcasts HERE.

Today I’m joined by Reveel, a company with over 16 years of parcel agreement management expertise, that has generated over $300 million in savings for their clients.

Reveel is the leading Parcel Shipping Intelligence Platform that enables companies to level the playing field with FedEx and UPS. Its unique technology enables shippers to break free of expensive parcel shipping consultants with an easy-to-use software app that brings transparency to the black box of carrier agreements.

Today, Marc Aliotta, VP of Partnerships at Reveel, and Jack Margeson, Vice President of Alliances at Deposco, join me to talk all about Reveel and Deposco’s unique strategic partnership. We’ll be exploring how this partnership came to be, and sharing some of the biggest industry challenges it’s helping customers overcome. We’ll be talking about the importance of collaboration, and how Reveel and Deposco make it happen through deep integration. And, from driving savings to enhancing the customer journey, we’ll be shining a light on the many tangible benefits of the Reveel and Deposco collaboration.

Guest bios:

Marc Aliotta, VP of Partnerships at Reveel. Marc Aliotta joined Reveel as Vice President of Partnerships in January 2023 to lead and grow the partnership program. Leveraging Reveel’s unique position in parcel spend management within the Supply Chain/Logistics ecosystem, Marc collaborates with adjacent solutions to provide comprehensive offerings for high-volume shippers. Before Reveel, he spent 8 years in the healthcare and software industries, serving as a management consultant and tech startup strategist for companies like Alvarez & Marsal, KPMG, and Monday.com. His experience spans strategy development and building partnerships across multiple sectors.

Jack Margeson, Vice President of Alliances at Deposco. Jack Margeson is the Vice President of Alliances at Deposco, a leading provider of cloud-based fulfillment software solutions. With over 8 years of experience in strategic partnerships, Jack drives innovative collaborations that advance supply chain and logistics technology. As a former US Navy veteran and board member of the Technology Association of Georgia, he brings unique insights into leadership, technology integration, and the future of supply chain solutions. Based in Atlanta, Jack is passionate about creating opportunities for businesses to leverage cutting-edge technology to improve their operational efficiency and growth.

IN THIS EPISODE WE DISCUSS:

[04.50] Introductions to Marc and Reveel, and Jack and Deposco.

[07.10] The biggest challenges facing Reveel and Deposco customers right now.

“The last few years, some of the biggest challenges have been uncertainty – what does the year ahead hold?! There are a lot of changes that happen, both at the global and domestic scale, that go towards: ‘How do I plan as a business? How do I shape where I need to go next year, knowing that supply chain is changing really quickly?’”

“After the pandemic, a lot of shippers realized they couldn’t trust the major carriers because of capacity issues. And that uncertainty led itself to diversification strategies… So people are trying to build trust in new carriers.”

[10.55] How the Reveel and Deposco partnership developed, and why organizations need to lean into collaboration, not competition.

“The business world is changing. Clients don’t want to have a group of partners that are pushing away… So it’s our responsibility to make sure we’re providing, not only the best software and platform that we can, but that we’re also looking out into the market, looking at what’s out there, what’s changing, and helping guide them with partnerships and introductions that help grow their business.”

[13.53] Why collaboration is crucial for teams, for businesses, and the industry as a whole.

[15.51] How Reveel’s Parcel Spend Management and Deposco’s supply chain technology work together through deep integration.

[19.42] A closer look at the data that Reveel and Deposco clients can access, and what they can do with it.

“Make decisions in real time: observe, orient, decide and act. That’s what customers really want.”

[22.53] The different layers of savings, from direct cost reduction to operational efficiencies, that can be created through the Reveel and Deposco partnership.

[25.17] Customer experience: why it’s more challenging, but more important, than ever before.

“Customer satisfaction is harder and harder to attain. You’re not really compared against your competitors any more, you’re compared against their best experience – period.”

[27.50] How Reveel and Deposco are helping companies to refine their strategies, streamline operations, enhance the customer journey, and ultimately scale for success.

“A lot of businesses don’t want to focus on their operations. They want to focus on their brand, their product… So the more we can take their focus from: ‘Is my product being handled the right way?’ towards: ‘What can I do with my product?’ the more successful they’ll be in their business.”

[30.17] What people can expect from the Reveel and Deposco partnership in 2025.

RESOURCES AND LINKS MENTIONED:

Head over to Reveel’s website now to find out more and discover how they could help you too. You can also connect with Reveel and keep up to date with the latest over   on LinkedIn, Facebook or Twitter, or you can connect with Marc or Jack on LinkedIn.

If you enjoyed this episode and want to hear more from Reveel, check out 357: Leverage the Power of Shipping Intelligence, with Reveel.

Check out our other podcasts HERE.

Today I’m joined by CargoWise Landside, the leading cloud-based supply chain product that believes excellence in container drayage starts with the right software.

CargoWise Landside’s suite of logistics solutions are built to power the movement of containers by road, rail, and container exchange. Ushering in a new era of container efficiency, Landside is designed to streamline your drayage operations, from order intake to billing, for maximum efficiency and success, all on one powerful platform.

Today Bobby Strenk, Senior Director of Marketplace at SecurSpace, part of WiseTech Global, and Ron Greene, EVP of Risk and Intelligence at Overhaul, will be talking all about the huge issue of cargo theft. We’ll be shining a light on the latest theft trends and tactics, and what we can expect in the future. We’ll be exploring what shippers can do to mitigate risk, and how storage and parking providers can boost security. And we’ll be sharing how SecurSpace and Overhaul can help keep your shipments safe.

Guest bios:

Bobby Strenk, Senior Director of Marketplace at SecurSpace, part of WiseTech Global. Robert Strenk is the Senior Director of Marketplace, leading commercial operations for a digital marketplace within WiseTech Global, a global logistics technology company. A palpable force of innovation and optimization, Robert has scaled and operated SecurSpace, a novel industrial outdoor storage (“IOS”) procurement tool, transforming intermodal equipment storage within the supply chain and transportation vertical. Achieving high revenue growth multiples has been a ubiquitous accomplishment under Robert’s leadership, derived from the scalable user acquisition engine that he developed. Robert has deep industry knowledge within the industrial outdoor storage asset class;moreover, he is an expert within utilization trends, market dynamics and stakeholder relationships. His interests include building and scaling businesses, optimizing and institutionalizing processes, forming highly capable teams and the continued development and evolution of the IOS asset class.

Ron Greene, EVP, Risk and Intelligence at Overhaul. Ronald Greene brings over 25 years of experience in the security and risk management industry, with a specialized focus on cargo theft mitigation. With degrees in Engineering, Economics, and a Master’s in Business Administration, Ronald combines his technical knowledge with practical expertise to tackle the complexities of supply chain security. Throughout his career, Ronald has been dedicated to developing effective risk management strategies. At First Advantage Corporation, he worked as a lead consultant, building risk models for global logistics operations and supporting Fortune 50 companies. His hands-on approach and collaborative spirit helped these organizations enhance their security measures significantly. Ronald also spent seven years as the President of FreightWatch International, where he led efforts to improve logistics security on a global scale. His time at FreightWatch was marked by a commitment to innovation and a genuine desire to protect the integrity of supply chains. As a founder and the Executive Vice President of Risk and Intelligence of active supply chain risk management firm, Overhaul, Ronald continues to focus on creating practical, technology-driven solutions for risk management. He takes pride in working alongside a talented team to develop software that helps businesses safeguard their operations and respond effectively to emerging threats.

IN THIS EPISODE WE DISCUSS:

[05.38] An introduction to Bobby and SecurSpace, and Ron and Overhaul.

[07.54] Exactly what cargo theft is, the different types, and the trends to look out for.

“There’s a whole new world in cargo theft. We’re three years into a significant spike in cargo theft, and the US takes the lead in how much it’s increased… There’s been an expansion of theft techniques and a lot of criminal organizations, that historically weren’t in the cargo theft space, have jumped in with both feet.”

[10.09] The current scope of the cargo theft problem, and why gathering data to measure it accurately is problematic.

[13.13] The future of cargo theft, and why it’s going to continue to rise.

“It’s going to take a collaborative industry, plus government and associations, joining forces to curb this issue.”

[14.47] What shippers can do, from a people perspective, to mitigate freight theft and risk, and why organizations need to focus on security through compliance.

[21.35] How technology and security can help shippers mitigate risk and prevent theft.

[25.25] Why secure parking and storage is so important, and what organizations should look for in a secure yard.

[30.54] How providers can better secure their yards.

“What are you doing at your facility, what is your infrastructure, and how does it compare to the gold standard? Not every yard needs to be Fort Knox, so take a ‘good, better, best’ approach.”

[35.03] How shippers, and their 3PL partners and carriers, can better secure their freight in-transit.

“Everybody, the entire organization from the top to the bottom, needs to adhere to a security culture… Building a safety culture is what the industry has to do to help mitigate this problem.”

[38.44] Why freight at rest is at risk, and what companies can do to secure it.

[43.03] How SecurSpace helps customers with their growing national network of secure parking and storage.

[46.18] The role Overhaul play in protecting cargo for their customers.

RESOURCES AND LINKS MENTIONED:

Head over to CargoWise Landside’s website to find out more and discover how they could help you too. You can also connect with CargoWise and keep up to date with the latest over on LinkedIn, YouTube, X (Twitter) or Facebook,or you can connect with Bobby or Ron on LinkedIn.

If you enjoyed this episode, you’re in luck! We have lots more content from CargoWise, SecurSpace and Overhaul:

• 412: Maximize Warehouse Efficiency and Profitability, with CargoWise
• 406: Unlock the Opportunities of Cross-Border Ecommerce, with CargoWise
• 346: Enable and Empower Your Supply Chain, with WiseTech
• 367: Going Beyond Visibility – Unveiling The Invisible
• 369: From Chaos To Clarity: Simplifying Global Customs Compliance
• 371: Going Beyond Visibility – From Risk to Resilience: How Technology Is Transforming Global Supply chains
• 373: Going Beyond Visibility – Culture and Digitization
• 363: Grab On-Demand Access To Yard Space, with SecurSpace
• 246: Achieve Complete Command & Control For Your Supply Chain, with Overhaul

Check out our other podcasts HERE.

Today I’m joined by leading tech company, GAINS.

GAINS is the supply chain performance optimization company. Its platform drives faster, smarter decisioning everywhere inventory matters. So, with GAINS, supply chain teams can make all the right decisions – at speed and scale – to right-size inventory, strengthen performance, and fulfill customer promises.

Today Amber Salley, VP of Industry Solutions at GAINS, joins me to talk all about being data-driven. We’re going to be diving into the evolution of data-driven thinking and the new paradigm we should be embracing now. We’ll be exploring the misconceptions about being data-driven, and the challenges of emerging technologies like language learning models. And, we’ll be sharing practical applications and the many benefits of letting the data lead.

Guest Bio:

Amber Salley is a distinguished supply chain expert with over two decades of experience in the industry. Currently serving as the Vice President of Industry Solutions at GAINS, Amber leverages her extensive knowledge to help companies optimize their supply chain performance through innovative, cloud-based solutions. Before joining GAINS, Amber was a Senior Research Director at Gartner, where she advised over 1000 clients spanning software vendors, prospective buyers of software, end-users of software, and institutional investors on advancing their supply chain strategies to drive performance. Her insights have been instrumental in helping organizations become more resilient and decision-centric. Amber holds a degree in Suppply Chain Management and Information Technology from Duquesne University and an MBA from the University of Chicago Booth School of Business, and she continues to stay at the forefront of industry trends and advancements.

IN THIS EPISODE WE DISCUSS:

[05.43] An introduction to Amber, her background, and role at GAINS.

“I’ve taken all that I learned in the past 25 years and brought it to GAINS, to help them think through: ‘Where should we take our product in the future, and what should we be focusing on to help our customers make the highest-quality decisions for their supply chain?’”

[07.42] The evolution of data-driven thinking, as technology and mindsets have changed.

“You come up with an instinct, a feel for a decision, and then you use the data you have to back it up. You have a lot of confirmation bias in your decision-making.”

[10.50] The new paradigm in data-driven thinking.

“The new paradigm focuses on discovering patterns and finding correlations over explaining causality… It’s not trying to get into the ‘why’ that is – it just IS.”

[16.18] From confirmation bias to managing leadership pride and instinctual approaches, the common misconceptions and challenges around being data-driven.

[21.12] A case study detailing how GAINS helped a key client to get on top of volatile lead time predictability and utilize full data-driven decision-making.

[24.50] The challenges of emerging technologies like Language Learning Models.

“Generative AI is ultimately a predictor, and it’s trained to predict around text. And it’s very good – it knows the rules of language, that are pretty rigid and have been around for a very long time… But, if we’re thinking about forecasting or creating inventory plans or production plans – there’s not an established pattern.”

[27.54] The four stages of data-driven evolution and what they mean for teams.

[32.44] The benefits of letting the data lead, for both teams and businesses.

“For teams, it allows for faster actionable insights and a reduction in manual effort and bias, so they can start to focus on more value-add activities… And the business can achieve better inventory management, better supply chain design, and increase their overall resilience.”

[35.20] Exactly how GAINS can help organizations to adopt a truly data-driven approach.

RESOURCES AND LINKS MENTIONED:

Head over to GAINS’s website to find out more and discover how they could help you too. You can also connect with GAINS and keep up to date with the latest over on LinkedIn, YouTube, or X (Twitter), or you can connect with Amber on LinkedIn.

If you enjoyed this episode and want to hear more from GAINS, check out 390: Achieve Real Results And Innovate For The Future, with GAINS, 385: Make The Right Decisions For Your Supply Chain, with GAINS or 374: Achieve Supply Chain Optimization In Record Time, with GAINS.

Check out our other podcasts HERE.