Last week in episode three, I was joined by Elle Brown for an episode called “Check Engine Light!” We talked all about measuring your contract health; contract compliance; strengthening carrier relationships; and the growing trend in ensuring customer success.

And today in episode four, the final episode in the series, we’ll be jumping into Sifted’s virtual sandbox! I’m joined by Cameron Clark, Product and Logistics Engineer at Sifted, to talk all about contract modeling; its role in providing internal visibility, as well as external carrier management; and empowering businesses to negotiate with confidence in a very challenging environment.

IN THIS EPISODE WE DISCUSS:

[01.32] How Sifted’s virtual sandbox complements the other tools within the carrier management suite, to help support shippers in their contract negotiations, aid understanding and simplify the process.

[03.05] The relationship between shippers and carriers, and the challenges in the current environment from a negotiation standpoint.

“It’s an interesting dynamic out there right now… you’ve got to really understand where you’re coming from, what kind of shipping profile you have and be able to maximise that for what the carrier’s are doing… it’s no longer an us versus them, it’s really become a partnership.”

[05.02] How simulation and modeling can give customers a leg up when it comes to difficult contract negotiations in a carriers market.

“Modelling is the first step. It’s going to show you, in a simplified way: ‘here’s where your spend is, here’s where you can make the biggest impact, here’s where you can make improvements’ – and really give you that roadmap.”

[06.50] How data can help shippers to understand the carriers perspective, make themselves more desirable as a client, have more successful conversations and ultimately give them the confidence to make better decisions.

[10.40] As both a logistics and product engineer, how Cameron uses his passion and expertise to work with clients to help them engineer and execute strategies.

“I get to take all of that information and all of the requests I get and say ‘we need a software solution for this.’”

[12.13] The many negotiable parts within any one contract, and how Sifted can help shippers model changes.

“We have an entire engine built to say… ‘you have this discount today, but we really think you should be aiming for this discount’ and to help guide you through that process.”

[15.35] A closer look at how the virtual sandbox works.

“It’s geared towards doing everything in bitesize chunks, rather than being thrown 150 different variables all at once… you can see those dollar amounts change service by service until you’ve completed your entire contract.”

[16.48] How Sifted’s virtual sandbox can support the challenges of dual sourcing, and how that functionality will expand, based on customer feedback.

[17.53] How the virtual sandbox can help with internal buy-in, stakeholder management and team development.

“One of the first bits of feedback we got when we started to show this tool was ‘this is the best thing I’ve ever seen to be able to teach my own teams how a contract works!’”

[21.16 ] The ideal client for Sifted’s virtual sandbox.

[22.00] How shippers have been using Sifted’s tools to better understand how contract negotiation works, and shine a light on carrier relationships.

[25.42] Cameron’s final thoughts for the future of the industry.

“The market today is more volatile than ever… and if you’re still working from Excel spreadsheets and sticky notes, there’s a better way! There are tools out there to make your life easier and help you get more effective results.”

RESOURCES AND LINKS MENTIONED:

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Cameron on LinkedIn.

If you enjoyed the show, why not catch up with the rest of our Driving Your Parcel Performance series: episode 301, Contract Monitoring , episode 303, Better Performance and episode 305 Check Engine Light.

Don’t forget that you can also listen to our Tomorrow’s Insights Delivered Today mini-series in collaboration with Sifted. In episode 286, Ami Bensman took a closer look at the Sifted Score; in episode 288, Kevin Miller talked all about simulation and modelling; in episode 290, Caleb Nelson took us on a deep dive into Sifted’s Parcel Audit solution for shippers; and in episode 293, Adam Moulding introduced us to Sifted’s Contract Management Suite.

Check out our other podcasts HERE.

Last week, we put the spotlight on the complex area of contract performance. I was joined by Caleb Nelson, Chief Growth Officer and friend of the show, to dive deeper into Sifted’s carrier management suite – we talked all about some of the big challenges happening in the industry right now and where carrier relationships fit in; analyzing and scoring contract performance; and how you can tackle the complexities of your agreements, to drive performance-enhancing outcomes, with Sifted.

And today in episode three, I’m joined by Elle Brown, Senior Client Success Manager at Sifted, to chat all about measuring your contract health; contract compliance; strengthening carrier relationships; and the growing trend in ensuring customer success.

IN THIS EPISODE WE DISCUSS:

[01.45] The different ‘check engine’ lights within Sifted’s carrier management suite, and how they help clients to understand when they have a problem.

“The great thing about the suite is that there are different kinds of check engine lights – we have different tools to determine all the different types of problems a shipper may, or may not, have.”

[04.37] How Sifted works with their customers to look under the hood and determine what’s gone wrong, once a problem is identified.

“The problems that we’re helping shippers solve – they may be similar to other shippers, they may be similar to the market, but each shipper is unique.”

[07.26] Contract health: what it means, and a closer look at what a healthy contract is vs an unhealthy one.

“When a contract isn’t in optimal health, it’s one that isn’t optimized with rates, discounts, minimums, terms, in a way that we know is possible for the types of clients we’re working with. Or, it doesn’t take into account the specs of that unique shipper in a way that benefits the shipper – and their relationship with the carrier.”

[10.36] What it means to make your contract health measurable and scalable, and why it’s so important.

“Measurable contract health allows you to have constant conversations, internally and with your carriers.”

[15.10] How compliance works within Sifted’s carrier management suite, and exactly why compliance is so important.

“It allows you to evaluate whether perceived situations are true or not… I’ve had clients feel some distrust with their rep or carrier…we’ve been able to audit agreements and see that ‘yes the carrier is in compliance’ and that this perceived issue is from an unintended situation… so they have that peace of mind.”

[18.35] From cost savings to improved relationships, the positive impacts of ensuring, and understanding, compliance and achieving optimal contract health.

“Having the data you need really does help to strengthen those relationships with your carrier… so that, through collaboration, all parties are benefiting.”

[22.31] The rise of client success, and the shift in focus towards a ‘my customer’s success is my success’ mindset.

[25.31] Why the growing trend in client success is going to continue to grow, and the wider implications for the industry when we start to think more collaboratively about creating environments that breed success for everyone.

” ‘Let’s really make sure we understand your organization, let’s understand what success looks like to you, and let’s do everything we can to create success for you.’ If you’re collaborating with someone like that, it’s hard to want to stop!”

[27.56] Examples around how utilizing the tools within Sifted’s carrier management suite has helped customers make data-powered decisions, form better strategies and optimize their operations.

RESOURCES AND LINKS MENTIONED:

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Elle on LinkedIn.

If you enjoyed the show, why not catch up with episodes one and two in our Driving Your Parcel Performance series, episode 301, Contract Monitoring and episode 303, Better Performance [LINK WHEN LIVE].

You can also listen to our first mini-series in collaboration with Sifted. In episode 286, Ami Bensman took a closer look at the Sifted Score; in episode 288, Kevin Miller talked all about simulation and modelling; in episode 290, Caleb Nelson took us on a deep dive into Sifted’s Parcel Audit solution for shippers; and in episode 293, Adam Moulding introduced us to Sifted’s Contract Management Suite.

Check out our other podcasts HERE.

Wouldn’t it be amazing if we could predict the future? Well, with Sifted, you kinda can…

We wrapped up our first mini-series with Sifted a few months ago, released the first episode of our second mini-series last week and you all still want more–so of course, we delivered.

So, over the course of our new “Driving Your Parcel Performance” series, we’re going to dive even deeper. This time, we’ll be putting the spotlight on their Carrier Management Suite and taking a closer look at how it can help you to take a proactive approach to contract management, from ensuring compliance and negotiating rates, to controlling spend and improving relationships.

Today in Episode 2, Better Performance, I’m joined by Caleb Nelson, Chief Growth Officer at Sifted, to talk all about some of the big challenges happening in the industry right now and where carrier relationships fit in; analyzing and scoring contract performance; and how you can tackle the complexities of your agreements, to drive performance-enhancing outcomes

IN THIS EPISODE WE DISCUSS:

[01.15] An introduction to Caleb Nelson and Sifted’s brand new product, their carrier management suite.

“It’s not just a brand new product for us, but it’s brand new for the industry – it’s really never been done before!”

[01.53] A discussion about what contract performance means

• Changes to discounts
• Rate increases
• Impact on contracts

[05.48] A conversation about renegotiating contracts, when you should review, what you should be paying attention to, and what the rate increases mean.

“If you do implement the Sifted technology to be able to take a look at everything, you might actually be winner after doing that, regardless of the general rate increase” -Sarah

[10.14]  Challenges in the industry right now.

• GRI’s
• Importance of having technology in place

[14.43] Sarah and Caleb discuss carrier performance within the Sifted Carrier Management Suite.

• Discount tiers
• Service levels
• Negotiating from data and logic

“Clean, simple. easy conversations for you to be able to take a data-driven approach to make a good impact on your business.” -Caleb

[18.55] A deeper dive into the process of obtaining the data needed for conversations with the carrier rep, the ease of getting the data, the meaning of “30 Seconds Easy” and the use of dashboards within the platform, as well as scoring and transparency.

“I think it is really important to make data consumable and make it so that it’s very easy to understand.” -Caleb

[25.00] Who will benefit from using the contract management suite

[26.14] Examples of helping someone with Sifted’s technology.

[29.28] Predictions for 2023.

[31.50] Caleb’s final words.

RESOURCES AND LINKS MENTIONED:

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Caleb on LinkedIn.

If you enjoyed the show, why not check out our first mini-series in collaboration with Sifted where we really predicted the future.

It was called “Tomorrow’s Insights Delivered Today“. In episode 286, Ami Bensman took a closer look at the Sifted Score; in episode 288, Kevin Miller talked all about simulation and modeling; in episode 290, Caleb Nelson took us on a deep dive into Sifted’s Parcel Audit solution for shippers; and in episode 293, Adam Moulding introduced us to Sifted’s Contract Management Suite.

Check out our other podcasts HERE.

We wrapped up our “Tomorrow’s Insights Delivered Today” mini-series with Sifted back in September and it was a real success. I got to talk to some new faces, and old friends, and start to really get under the skin of who Sifted is and what they do.

So, over the course of our new “Driving Your Parcel Performance” series, we’re going to dive even deeper. This time, we’ll be putting the spotlight on their Carrier Management Suite and taking a closer look at how it can help you to take a proactive approach to contract management, from ensuring compliance and negotiating rates, to controlling spend and improving relationships.

Today in Episode 1, Contract Monitoring, I’m joined by Jeremy Lee, VP of Business Solutions, at Sifted, to take a closer look at Sifted’s contract monitoring solution: how it works; avoiding surprise costs; switching from a reactive to a proactive approach; and exactly how Sifted are helping to drive success for shippers.

IN THIS EPISODE WE DISCUSS:

[01.42] An introduction to Sifted’s brand new product, their carrier management suite.

“It’s not just a brand new product for us, but it’s brand new for the industry – it’s really never been done before!”

[03.28] A closer look at the development of the suite – why it was a product Sifted was keen to build, what it’s designed to do and the feedback from customers so far.

“What we really wanted to do, was to take all of the power we have at Sifted, and put it into the hands of the clients.”

[05.00] An overview of Sifted’s contract monitoring solution, part of the carrier management suite.

“Shippers move between those tiers quite often and our customers kept asking us where they were in their tiers, what happens if they fall, what happens if they climb?”

[07.02] Some of the key challenges when it comes to contract monitoring, what Sifted have seen with their clients, and the impacts of those challenges industry-wide.

“We’re in unprecedented times – everybody just wants precedented times for Christmas!”

[09.06] Exactly how the contract monitoring functionality, within the Sifted carrier management suite, helps to tackle those specific challenges.

“You can’t control what you can’t see, and what you can’t measure.”

[11.24] A deeper dive into exactly what customers can do with Sifted’s contract monitoring tool, including alerts before tier or price changes and modeling spend.

“Often, when you’re negotiating a pricing agreement, reps will use promotional rates or teaser incentives that are set for maybe 12 months, and then they rapidly decrease over time. And as those are decreasing, their general rate increases are going up. It has a compounding impact, so you absolutely have to keep in front of those.”

[14.19] The positive business impact of shifting your mindset from reactive to proactive, with the help of a tool like Sifted’s carrier management suite.

“We all want to sell more product and when you have those orders coming in and your carrier says “sorry, we can’t take them” – that’s a problem.”

[17.50] The top and bottom line benefits, to shippers, carriers and industry-wide, that come about when businesses start to optimize their contract monitoring, take a proactive approach and feel empowered to make data-driven decisions.

“The wider effects to the industry will be streamlining antiquated, or even non-existent processes; eliminating some excess waste… and empowering shippers to do more – and I think, now more than ever, we’re all trying to do more with less.”

[20.40] A taste of how the different solutions within Sifted’s Carrier Management Suite work together to create a holistic, bigger picture and ultimately set clients up for success.

“This is the first true cradle to grave technology solution for parcel expense management.”

[21.56] The ideal client for Sifted’s contract monitoring solution.

“I don’t think anybody is too large or too small to benefit from this. If you have a carrier contract with agreed pricing, customized to your business, then monitoring is going to be valuable.”

[23.26] A case study showing how Sifted’s contract monitoring solution helped a parent company to identify an issue with a sub-brand that was not using preferred shipping rules, ultimately saving the business money, providing transparency and allowing the client to optimize their operations.

[26.07] Jeremy’s final words.

RESOURCES AND LINKS MENTIONED:

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Jeremy on LinkedIn.

If you enjoyed the show, why not check out our first mini-series in collaboration with Sifted. In episode 286, Ami Bensman took a closer look at the Sifted Score; in episode 288, Kevin Miller talked all about simulation and modeling; in episode 290, Caleb Nelson took us on a deep dive into Sifted’s Parcel Audit solution for shippers; and in episode 293, Adam Moulding introduced us to Sifted’s Contract Management Suite.

Check out our other podcasts HERE.

It’s episode two of our brand new Sifted mini-series!

Last week on episode one, we took a closer look at the Sifted Score. I was joined by Chief Experience Officer Ami to explore exactly how the Sifted Score works; how it helps to deliver categorized insights for quick actions; and how Sifted are empowering shippers to make confident and future-proof decisions.

Today in episode 2, we’re turning our attention to predictive modeling. I’m joined by Kevin Miller, VP of Data Insights at Sifted, to talk all about what simulation and modeling means; common misconceptions; the benefits of using simulation to make smart supply chain adjustments; and how predictive modeling has the potential to revolutionize your business’s sustainability goals.

IN THIS EPISODE WE DISCUSS:

[01.36] Exactly what modeling and simulation means, and the differences between the two.

“People bucket modeling and simulation together quite often, but they’re quite different… most of the tools that people have can’t process the amount of data that simulation takes in this industry – we call it Excel hell!”

[03.27] Some of the common myths and misconceptions around simulation, and how Sifted address them with their customers.

“The biggest thing people say is that they can’t do an apples to apples comparison… because this industry always changes… We really try to debunk those myths.”

[09.09] An overview of Sifted’s modeling and simulation solution, and why they call it a ‘virtual sandbox.’

“We’ve built these solutions to help our users focus on what’s important to their business specifically – because it’s different for everybody.”

[11.51] A closer look at how Sifted’s modeling and simulation solution works.

[15.27] Integration and connectivity, and the importance of good data.

“We’ve had a lot of really big, enterprise level clients come back and say ‘holy cow! It took us a year to get through this, and it took you two weeks – how do you do it?’ Well, it’s what we do every single day – we’ve built the infrastructure to handle it.”

[17.02] Kevin shares the kinds of challenges Sifted’s modeling and simulation solution can help solve for clients, and how they’re using the software.

“It provides clarity and visibility, where previously people didn’t have any.”

[19.17] Kevin reflects on empowering confident decisions through Sifted software, and why it’s so important in a climate with a heavy focus on mitigating risk and facilitating agility and transparency.

“We live in an ever changing world of transparency… so in order to succeed in this type of environment, you have to have a good grasp on the decisions that you’re making, and the impact of those decisions in the future.”

[21.35] How modelling and simulation can help businesses to tackle key sustainability goals.

[25.24] The ideal client for Sifted’s modeling and simulation solution.

[26.48] A case study detailing how Sifted’s modeling and simulation solution helped a key client determine the most strategic location for a new warehouse, ultimately saving them over a million dollars in shipping expenses, helping them to reduce their average transit time, and reduce their carbon foot print.

[29.57] Why it’s so important for businesses to invest in future-proofing their business, to set themselves up for success.

“In order to be sustainable, you’ve got to be agile and you’ve got to start thinking about these different scenarios now – or else you’re going to be left in the dust!”

RESOURCES AND LINKS MENTIONED:

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Kevin on LinkedIn.

If you enjoyed the show, why not check out episode 286, the first show in our Tomorrow’s Insights Delivered Today mini-series with Sifted.

Check out our other podcasts HERE.

It’s the fourth and final episode of our Sifted mini-series!

Last week in episode three, I was joined by Caleb Nelson, Chief Growth Officer, to talk all about Sifted’s Parcel Audit solution for shippers; how it can identify and recover lost revenue; how the boom in ecommerce has impacted shippers; and the power of strategic automation.

And today in episode four, we’ll be turning our attention to Sifted’s Contract Management Suite. I’m joined by Adam Moulding, Chief Innovation Officer, to talk all about the platform; helping customers to go beyond a one-and-done negotiation mindset; the importance of strengthening business relationships; and the role of innovation in the future of supply chain.

IN THIS EPISODE WE DISCUSS:

[01.43] Some of the big challenges around contract management in the current climate.

“Contracts have become even more difficult, there are a lot more vendors… and figuring out all of the supply chain components – contracts, what’s active, what discounts are expiring – has become a real challenge for businesses… who’s profession isn’t supply chain!”

[03.29] An overview of Sifted’s contract management suite – how it helps its customers, and how it helps to tackle those key challenges.

“It’s about providing visibility… You need to be looking at your contracts. And you need to be comparing those contracts to your every day shipping profile.”

[07.06] A closer look at what customers can do within Sifted’s contract management suite platform, and the different ways they can hone contracts and optimize their shipping strategies.

“How do I know what I should be doing on a daily basis, and how do I measure whether or not I am doing it?”

[11.28] An explanation of re-rating, how Sifted’s solution allows customers to run re-rating scenarios, and how it empowers them to make confident data-driven decisions.

“We’re breaking down those variables into easily understandable changes… anybody can go in and play with the numbers and understand ‘how does this impact?’”

[14.01] A closer look at Sifted’s contract monitoring, and how it helps take customers beyond a one-and-done negotiation mindset.

“They say that data is the new gold but really, data insights are the most valuable thing.”

[20.02] The role of innovation in setting businesses up for success now, and in the future; and its importance to the overall future of supply chain.

[22.56] A closer look at Sifted’s newly launched compliance tool, what it does and how it complements the existing range of Sifted solutions.

[25.53] The ideal client for Sifted’s contract management suite.

[26.58] A case study looking at how Sifted helped a key client find solutions to a huge rise in shipping costs, ultimately helping them to reduce costs whilst increasing business.

[32.13] Adam’s key takeaways from the mini-series, and his predictions for the industry as we head into 2023.

“Businesses and shippers have to be flexible and adaptable – to carrier changes, to market changes, to supply chain blockages and all of the different things that are going to be thrown at them.”

RESOURCES AND LINKS MENTIONED:

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Adam on LinkedIn.

If you enjoyed the show, make sure you catch up on any episodes of our Tomorrow’s Insights Delivered Today mini-series that you might have missed. Listen to Episode 1, Empowering Confident Decisions, Episode 2, A Shipper’s Crystal Ball and Episode 3, Enabling Operational Automation.

Check out our other podcasts HERE.

It’s episode three of our Sifted mini-series!

Last week in episode two, I was joined by Kevin Miller, VP of Data Insights at Sifted, to talk all about what simulation and modeling means; common misconceptions; the benefits of using simulation to make smart supply chain adjustments; and how predictive modeling has the potential to revolutionize your business’s sustainability goals.

And today in episode three, it is operational automation’s turn under the Sifted spotlight. I’m joined by Caleb Nelson, Chief Growth Officer, to dive into Sifted’s Parcel Audit solution for shippers; how it can identify and recover lost revenue; how the boom in ecommerce has impacted shippers; and the power of strategic automation.

IN THIS EPISODE WE DISCUSS:

[01.37] The changing landscape of the industry over the last few years, and how the rise in ecommerce, accelerated by the pandemic, has shifted the entire market.

“The carriers are really built to handle a certain number of shipments at a given time, and COVID and the boom in ecommerce has really tested the stress limits of that carrier capacity network.”

[04.24] How this evolving market, at a time of business growth for Sifted, helped to shape products like Parcel Audit and the growth of operational automation.

“Every shipper is overwhelmed with data… shippers don’t need more data, they need more insights into their data.”

[10.09] A look at some of the main challenges faced by shippers in the current climate.

“It’s a really challenging time for on-time delivery percentages… for a couple of reasons: excess amounts of volume… but what most businesses have been facing is labour shortages.”

[14.05] An overview of Sifted’s Parcel Audit for shippers – how it helps its customers, and how it uses automation to address key industry challenges.

“A lot of shippers are looking for more auditing solutions, and more money that can be achieved outside of the traditional ways.”

[18.26] A closer look at exactly how Parcel Audit works.

[20.57] How automation, with Sifted’s Parcel Audit solution, can save shippers an incredible amount of time and resource.

“Most shippers use Excel… it takes an average shipper typically two to three hours just to get their data into Excel and formatted correctly! …With Sifted, they can spend less time manipulating the data and more time consuming the data.”

[22.14] How shippers can utilize Parcel Audit to gain refunds from FedEx and UPS, for late deliveries and pricing mistakes, and recover money they didn’t even know they had.

“It happens and goes unnoticed every single day… so having a good safety net, that’s continuously looking for areas of improvement and mistakes, for you to go get that money back is what it’s all about!”

[23.29] How Sifted’s Parcel Audit solution can also facilitate revenue recovery across invoices and contracts, helping shippers to become more proactive – both in optimizing their own operational decisions, but also in holding their carriers accountable for service failures.

[26.22] The quick and easy integration and onboarding process for Sifted’s Parcel Audit solution.

“We’ve made it ‘30 seconds easy’… because this is often the number one concerned question I get from shippers.”

[27.36] The ideal client for Sifted’s Parcel Audit solution.

[29.05] A case study, showing how Parcel Audit helped a key customer to save time and money through identifying refunds and expired contract areas, ultimately delivering much-needed peace of mind.

[33.00] Caleb’s reflections on the power of utilizing well-chosen and strategic automation within supply chain to optimize, save costs and create efficiencies.

“People want to make better, informed decisions when it comes to managing their companies transportation. Their time is best served identifying areas within the process that are not working.”

RESOURCES AND LINKS MENTIONED:

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Caleb on LinkedIn.

If you enjoyed the show, don’t forget to check out episode one and episode two (LINK WHEN READY) of this fantastic mini-series.

Check out our other podcasts HERE.

We’re kicking off another brand new mini-series!

For this four-part special, I’m joined by Sifted: the number one logistics intelligence platform, who are empowering shippers to make smart, data-powered business decisions. Over the next four episodes, our “Tomorrow’s Insights Delivered Today” series is going to take a closer look at Sifted: their market-leading products; the customers they’re helping to thrive in times of disruption; the trends, insights and predictions they’re seeing in the industry right now; and exactly how they’re setting shippers up for success, today and tomorrow.

Today in Episode 1, Empowering Confident Decisions, we’ll be taking a closer look at the Sifted Score: how it works; how it helps to deliver categorized insights for quick actions; and exactly how Sifted are empowering shippers to make confident and future-proof decisions.

IN THIS EPISODE WE DISCUSS:

[02.53] For anyone who missed the last show, a reminder of who Sifted are and what they do.

“We help shippers revolutionize decision-making.”

[04.19] What ‘empowering confident decisions’ means to Sifted, and to the industry amidst ongoing disruption, and why it’s so important.

“For us, it means knowing the scope, the risk, and the impact of a particular business decision.”

[07.02] An overview of the Sifted Score, “a credit score for shipping” – what it does and how it helps its customers.

“It’s an at-a-glance visibility tool for gauging the success of your shipping operations.”

[07.51] A closer look at the Sifted Score, the six key categories and over 20 different unique factors that make up the score, and the business areas that clients can expect to see analyzed.

[10.24] The Sifted Score dashboard, how clients can see and understand the data within it, and identify the key impacts customized to their industry.

“We’re all looking for data to inform our decisions right now, and given the conditions that are happening in the market… we all want to make confident decisions and be on steady ground.”

[13.28] Ami expands on the importance of empowering confident decisions, on removing the guesswork and better understanding the next steps for your business.

“It’s the nuance in the emotive feeling vs ‘let’s go and see what the data has to say about it!’ With the amount of data that shippers have at their fingertips, we’re in a world that no-one should have to ‘feel’ a costly decision – they should be able to know with clarity and confidence.”

[15.55] How and why a business’s Sifted Score is re-calculated weekly, and the impact that has on agility and improved decision making.

“Carriers are constantly making changes – some within their control, some outside of it.”

[21.46] Sifted Score’s simple integration and onboarding process.

[24.13] The ideal client for the Sifted Score.

“A lot of people talk about being resilient, and agility, and how important that is. But if you’re not willing to explore different ways of doing things, you can’t become agile and respond to the market.”

[26.39] A case study looking at how Sifted helped a key customer to make strategic delivery improvements, improving customer satisfaction and reducing costs.

[28.12] Ami’s predictions for the rest of 2022, looking forward to 2023.

“Change is the only constant in supply chain! Plan for the known – we’ve got peak season, a general rate increase, some market instability…. And start to model out some of the unknowns.”

RESOURCES AND LINKS MENTIONED:

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Ami on LinkedIn.

If you enjoyed the show, why not check out episode 230, where Caleb first introduced us to Sifted; what they do; the importance of taking a holistic approach to shipping health; and the role that disruptions like COVID have played in the digitization of logistics. You can also check out his fascinating blog, How Sifted Is Shaking Up The Shipping Industry (Goodbye, Excel Hell).

Check out our other podcasts HERE.